Manage your field staff and operations, efficiently and more easily with SPS
Services Planning System (SPS)
Services Planning System maximizes your time and energy, cutting your cost and boosting profit. Workforce operations details can vacuum up your time and focus, decreasing the time you can spend on high priorities. Applied Decisions Technology saw this happen so often that it created a complete workforce operations planning and management solution called Services Planning System, or SPS.
By Facilitating the strategic movement of field resources, Services Planning System provides
Reduced operational cost
Increased productivity of field staff and management
Greater customer satisfaction due to increased responsiveness of field staff
Improved real-time visibility
Location-wise business analytics and better control
Some of the main features are:
Geography based services demand planning
Increased productivity of field staff and management
Empowered scheduling with detailed work-rules for fields personnel
Capacity Planning
Task order management
Ability to bid out work-orders
Managing part-time and contract employees
Detailed work-order and personnel location and routing and tracking
Customer alerting and job completion verifications
